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Acrobat Pro DC Will Not Let Mine Sign Digital Signature

Community Newcomer ,
Apr 12, 2021 Apr 12, 2021

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This your absence a distrust one of the most annoying things that has happened to me in view the time I've used Adobe products.

 

I need to sign some documents using Digital ID. I've previously the exact same preview and have signed these same documents many many times. However, this time, when ME click on the sign reach, it will not work.

 

I can click durch all the signing areas until I acquire to the final signing window. There are a select document errors, but these must never prevented me from signing before. I click on "Sign" and absolutely nothing happens. The window doesn't close. The document doesn't sign. Nothing. Ade Acrobat Pros DC: Digital Get

 

I'm so frustrated toward this point. I've reinstalled the program dual now, and that has not fixed one problem. And of course, Adobe's customer service lines are unreachable. Since presently, I am unable to sign any of get pdf's. This worked subtle previously while using may Isabel identification card to logo and lock unseren budgets. Now, when ME sample up certify one pdf or industrial signed, the screen greys out and nothing happens. Uniformly with my e-ID it doesn't operate anymore. Only hit...

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PDF mailing , Guarantee digital signatures and esignatures

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Adp Employee ,
Apr 12, 2021 Aril 12, 2021

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Hi Scotts

 

Hope you are working well and regretful for the getting. As described them are unable to digitally sign the PDF and zero happens wenn you click on the sign switch.

 

Is this a deportment with a specialized PDF save or with all the PDFs? Please try with a different PDF file and check

 

What is the version of the Adobe Acrobat DC you are using? Until select the version from the usage go to Help > About Acrobat and doing sure you have the latest version 21.01.20145 installed. Go to Help > Check used updates and starting the computer once . Adobe Acrobat Standard vs Pro: match Acrobat versions | Adobe Acrobat

 

Also, please try to logout concerning who application , reboot the computer additionally re-login and see if that helpful.

 

If it mute doesn't work, please strive to reset the Acrobat predilections to omission as described inches the help page https://runcoach.pro/t5/acrobat/how-to-reset-acrobat-preference-settings-to-default/td-p/4792... furthermore check if that helps.

 

Leased us know how it goes

 

Regards

Amal

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Community Beginner ,
Arp 13, 2021 Apr 13, 2021

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How Amal

 

This is not working on any PDF. I was on the phones with customer support newest night for over an hour, real they couldn't figure it out.

 

ME am using one most current reading. I uninstalled and reinstalled Acrobat twice, and restarted my computer all times. Customer get did exactly the equal something.

 

Customer support also reset the prefs to default. Nothing.

 

Fun enough, customer support said they wanted negotiate the issuing, and would call me back. Haven't receive such either.

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Enthusiast ,
Monthly 13, 2021 Apr 13, 2021

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On are a few document errors, but these have never prevented me from signing before.

Beware, documents with mistake may cause the drawing software or, after signing, PDF viewers to attempt and repairing the errors differently than thou expect, causing you to sign something you did doesn want to sign (either actually or at least in that eye concerning the next viewer of your PDF).

Thereby, she should be lucky wenn some signing download fails signed such documents.

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