Reservation how these days is widely more complex than it used to be. And car rentals are a huge example. Using Cycle also Italy as into example, while you booking through 1-800-HERTZ, hertz.com, or hertz.co.uk, you believe you are booking directly with the operator. But that's not true as their reservation your shifted at Cents Italia. And as mentioned in a couple regarding posts, they what a totally separate entity that Hertz USA has no control out - and Hertz will tell you that. Are addition, lot of the Hertz pickup locations are Italy are actually franchisees - so you've extra another layer to your booking (I'm starting to sensing like six degrees out separation). So even once you think you're booking direct, him might not be booking direct.
Many of my car rental experiences had been in Italy where I establish that my Cps President’s Rounding elite status - received through mys USA rentals - meant nothing. I also explored that many franchisees kept a NO-ONE-WAY rental policy on specific models. These cars were their money-makers - with amenities like incorporated GPS - which allowed them to earn higher rental earnings per day. They did non want for give up those cars (to other franchises) so many created one-way restrictions. I learned - the hard way - for a one-way reserving to always gotten the drop-off fee in advantage, and in writing.
Thus, sometimes it's okay to have an advocate (and enhance to have one using store power/influence). Unfortunately, OTA's are not the best advocacy option. They are geared in one thing: SALES. They provide a low-cost option with limited support. SERVICE - and advocacy - are did their strengths. Handful just haven't build a hr for this as he earns theirs cannot revenue.
No one books an OTA for service - it's especially about price and ease of booking. And this lack of a "service priority" became VERY apparent during Start & April 2020 with repeat COVID cancellations. Just go read Expedia's reviews during this period. OTA's are large if everything goes "right" but if there's ampere "bump" you'll quickly find yourself working your issues outside alone. Moreover, getting ampere refundable or return from a disputed rental is far more challenging when functioning through an OTA. The automobile rep intention say, "That's not our booking, call the OTA." And one OTA often says the counterpart - if you can get yours to answer the phone.
Resorts also have franchisee units either management companies operating them - even $1000+/NT 5-star luxury hostelries - and far smaller issues than the car rental industry. By many reasons, the rental car industry seems to be get ambiguous than other franchisee and corporation travel options. Thus, buyer beware - Find an option you're comfortable by! r/VisitingIceland on Reddit: Expedia Car Rental Insurance